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Government > Departments & Services > All Listings > Utility Special District > Divisions > Utility Special District Administration > Administration

Pay Utilities

Utility customers have access to review their account information, billing and payment history, and service and consumption summaries and graphs. Please have your account number available in order to access your account. If it is your first time utilizing this site, please enter your account number, and the password is the numbers of your property address.

Pay OnlineUtility Assistance Program
  • New account service must be requested by 4:00 P.M. to ensure same day service.
  • Payments for reconnection of service must be received by 4:30 P.M. to ensure same day reconnection without associated after hours fees.
  • If you are making a payment after your disconnect date, please call Customer Service at 561-845-4050 with your payment confirmation number.


Other Ways to Pay

1. Third Party Telephone Automated System
1(855) 461-9817 (Debit/Credit) - Please have your Account Number which can be located on your water utility bill.
1(800) 360-9270 (Check) - Please have your account number which can be located on your water utility bill.

2. Lock Box
Client ID 731
P0 Box 24630
West Palm Beach, FL 33416

3. City Hall
We would love to meet you at:
600 Blue Heron Blvd
Riviera Beach, FL 33404
Hours: 8:30AM-5:00PM, Monday-Friday

We accept: Cash, Check, Cashier’s Check, Money Orders, Debit Card, and Credit Card only.
Debit/Credit Card: Visa and MasterCard only
Thank you for making payment.

If you have any questions or concerns, please feel free to call us.
We would love to meet you at:
600 Blue Heron Blvd
Riviera Beach, FL 33404
Hours: 8:30AM-5:00PM, Monday-Friday


Account Portal

The City of Riviera Beach recently partnered with WaterSmart Software to offer our utility customers with a modern digital portal where you may access detailed information about your water account, including time of day usage. You may reach the portal on a mobile device or web browser at To register for this free service, just enter your billing account number and email address. You may then access all of your utility data as soon as it becomes available each billing period, see how your water use compares to similar sized homes in your neighborhood, and get access to customized recommendations on how you can save water and money.

  • View your hourly, daily, and historical water use.
  • Check for unusual or excessive water use, during the day or night, which could indicate a water leak.

We hope you take advantage of this exciting new service, and look forward to working closely with our residents and businesses to make our city more resilient, healthy, and happy!


Contact Information 

Hours of Operation

City of Riviera Beach Utility Special District

600 West Blue Heron Blvd.

Riviera Beach, FL 33404

Monday- Friday: 8:00 AM - 5:00 PM

Phone: 561.845.4185

Fax: 561.840.7292


Customer Service

(561) 845-4050


Emergency After Hours:

Water &/or Sewer Breaks (nights, weekends & holidays)

Phone: 561.845.4187 


Administrative Staff


Jonathan Batista

Acting Executive Director of Utilities


Phone: 561.845.4185


Luecinda Monroe

Office Manager


Phone: 561.845.3489


John Armstrong. P.E.

Senior Utilities Engineer


Phone: 561.845.3457


David Danford

Water Treatment Plant Superintendent


Phone: 561.845.4051


Larry Brown

Water/Sewer Systems Superintendent


Phone: 561.845.4177

Pay Bill Online
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