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Free Chlorine Flush Project

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City of Riviera Beach Utility Special District

Free Chlorine Flush Project

System flushing and temporary modifications of the disinfection treatment process.

City of Riviera Beach USD Water System · PWS# 450-1229

Monday, November 2 – Monday, November 23, 2026

A temporary change from chloramines to free chlorine as part of routine water distribution system maintenance.

About the Project

Dear Valued Utility Customer:

The City of Riviera Beach Utility Special District (USD) is consistently undertaking activities that strengthen its water treatment and distribution services. As recommended by the state Department of Health, the City will conduct a Free Chlorine Flush Project beginning Monday, November 2, 2026, and continuing through Monday, November 23, 2026.

Free chlorine flushing is a temporary disinfection process using free chlorine in place of chloramines. Free chlorine is a stronger and faster-acting disinfectant than the combined treatment normally used.

The Utility uses this process strictly as a precautionary measure to help maintain the drinking water distribution system, including water storage tanks and pipes leading to homes, in the best possible condition.

Once the free chlorine flush is complete, the system will return to the standard combined disinfection process.

What to Expect During the Maintenance Period

During this temporary change, customers may notice:

  • Some discoloration or cloudiness in the water.
  • A slight chlorine odor or taste.
  • Increased fire hydrant flushing throughout the City.

If you experience discoloration or cloudiness, run the water through the tap until it clears. If you are especially sensitive to the taste or odor of chlorine, keep an open container of drinking water in your refrigerator for a few hours to allow the chlorine to dissipate.

USD staff will conduct fire hydrant flushing to ensure that free chlorinated water reaches all parts of the distribution system and to help remove color and odor. Some temporary effects may still reach customer lines during the process.

Is the Water Safe to Drink?

Yes. The water is safe to drink throughout this process. Any odor and color issues are temporary nuisance conditions that will subside as flushing is completed. Adverse health effects are not expected.

Laundry: Discoloration in laundry is possible during this time. Avoid using chlorine bleach in your laundry during the flushing period.

Important Notice for Customers With Special Water Needs

Users of home dialysis machines, owners of tropical fish, and managers of restaurants with fish and shellfish holding tanks should seek professional advice before the temporary disinfection change.

  • Home dialysis: Consult your doctor or dialysis service provider about any necessary changes to residual disinfectant neutralization procedures.
  • Aquariums and aquatic systems: Seek professional guidance on removing or neutralizing disinfectants. Customers using water for aquariums should monitor both free and combined chlorine residuals.

The method of removing free chlorine residuals differs from the usual process.

Frequently Asked Questions About Free Chlorination

What is free chlorination?

Free chlorination is a temporary process that distributes free chlorine in place of combined chlorine, or chloramines, throughout the water distribution system as part of routine distribution system maintenance.

It is a common practice used by water producers that use chloramine treatment. It is typically performed once or twice per year over a two- to four-week period to remove biofilms from inside distribution pipes.

What is free chlorine?

Free chlorine is the use of chlorine only, which is a stronger disinfectant than chloramines.

What are chloramines?

Chloramines are a disinfectant used in drinking water that combines chlorine and ammonia.

How is chlorine added to drinking water?

Water treatment operators may chlorinate drinking water using chlorine gas, liquid sodium hypochlorite solution, or dry calcium hypochlorite. The USD uses sodium hypochlorite.

How common is chlorine disinfection of drinking water?

Chlorine disinfection is widely used by drinking water utilities. The USD uses disinfection to help provide safe drinking water and protect water as it travels through the distribution system to customers’ taps.

Is chlorine in drinking water safe?

The small amount of chlorine added to disinfect drinking water in accordance with U.S. Environmental Protection Agency regulations is safe for consumption.

Customers with specialized water needs, including home dialysis and aquatic systems, should follow the professional guidance described above.

How long will the free chlorination process last?

This temporary process will last approximately three weeks, from Monday, November 2, 2026, through Monday, November 23, 2026.

After the flush is complete, the system will return to its standard combined disinfection process.

Do other cities perform free chlorination?

Yes. This is a common industry practice. Many utilities in Palm Beach County and throughout the country that use chloramines as a distribution system disinfectant convert to free chlorine periodically.

Does free chlorination change or affect water quality?

The drinking water continues to meet state and federal water quality standards during the temporary change in disinfection treatment.

Will I notice a change in my water?

Some people may notice a change in taste or odor, or temporary discoloration or cloudiness. Adverse health effects are not expected.

Why does my water taste or smell different?

Your water may taste or smell different because the Utility Special District is temporarily changing its disinfection process from chloramines to chlorine only.

Water systems using chloramines periodically change to chlorine as part of a maintenance program within the water distribution system. During this temporary change, you may notice a slight difference in the taste or smell of your tap water.

What can I do to improve the water’s taste or smell?

Store drinking water in an open pitcher in your refrigerator for a few hours. Chlorine will naturally dissipate and become less noticeable.

Why is this being done at this time of year?

As part of the USD’s commitment to providing safe and reliable water, plant staff continually monitor the water to determine when a treatment change may be needed.

What are the methods for removing chlorine or chloramines from fish aquariums?

Chlorine and chloramines can harm saltwater and freshwater fish, reptiles, shellfish, and amphibians that live in water. Commercial establishments and hobbyists involved in fish rearing should take precautions and seek professional advice.

The USD’s FAQ identifies two methods for removing or neutralizing chloramines before adding water to a tank, pond, or aquarium:

  1. A granular activated carbon (GAC) filtration system specifically designed to remove chloramines.
  2. A conditioner or additive containing a dechlorinating chemical for both ammonia and chlorine.

Always obtain professional advice before proceeding, including guidance appropriate to the temporary use of free chlorine.

I notice the hydrant on my street flowing. Is this part of the free chlorination process?

Yes. Flushing fire hydrants is a routine part of the free chlorination process. Flushing will occur in various parts of the City, so customers may observe increased hydrant flushing during this time.

Questions? Contact the Utility District

Residents and businesses may contact the USD Administrative Office during normal business hours for questions about the Free Chlorine Flush Project.

(561) 845-4185

The City of Riviera Beach Utility Special District appreciates your patience and understanding as it works to further improve water service for all customers.

Contact Information 

Hours of Operation

City of Riviera Beach Utility Special District

600 West Blue Heron Blvd.

Riviera Beach, FL 33404

Monday- Friday: 8:00 AM - 5:00 PM

Phone: 561.845.4185

Fax: 561.840.7292

Email: utilities@rivierabeach.org


Customer Service

Anything bill related (new service, account information, bill inquiry, turn service on/off, etc.)

(561) 845-4050

 

Emergency After Hours:

Water &/or Sewer Breaks (nights, weekends & holidays)

Phone: 561.845.4187 

Public Notice – Drinking Water

 

Administrative Staff


Utility Director

Joshua Niemann
Email: Jniemann@rivierabeach.org
Phone: 561.845.4185

 

Assistant Utility Director
Richard Gallant
Email: Rgallant@rivierabeach.org
Phone: 561.515.6733

 

 

 

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