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Pay Utilities

Utility customers have access to review their account information, billing and payment history, and service and consumption summaries and graphs. Please have your account number available in order to access your account. If it is your first time utilizing this site, please enter your account number, and the password is the numbers of your property address.
 

Pay OnlineUtility Assistance Program

 
Dear Valued Customer,

We are excited to announce that the City of Riviera Beach has implemented a new billing and online payment system, which provides significant improvements to the utility billing system and online payment services. With this new billing system, there is a new bill design and your account number has changed.

Please be advised that the current Auto Pay feature will be transferred to the new online portal. Customers currently signed up the Auto Pay feature will not be required to set up their checking or savings account information on the new online portal.

Paying your bill has never been easier. The following are the payment options to pay your utility bill:



Online payments:
www.rivierabeach.org
Click on Payments
Please have your new Account Number or Customer number and password available.

Telephone payments:
Call 1.855.844.0039
Please have your new Account Number or Customer number and password available.

Payments by mail:
City of Riviera Beach
P.O. Box 916035
Orlando, FL 32891-6035

Dropbox payments:
On the west side of City Hall
City of Riviera Beach
600 W. Blue Heron Blvd.
Riviera Beach, FL 33404

In-person payments:
Business hours Monday to Friday from 8:30 am to 4:30 pm
City of Riviera Beach
600 W. Blue Heron Blvd
Riviera Beach, FL 33404

Payments at the Kiosks in the lobby during business hours or the 24/7 Drive-Thru at City Hall
City of Riviera Beach
600 W. Blue Heron Blvd
Riviera Beach, FL 33404



Should you have any questions, please call us at 561.845.4050 or send an email to UtilityBilling@rivierabeach.org.

We thank you for your patience and cooperation during the implementation of our new utility billing system.

Account Portal

The City of Riviera Beach recently partnered with WaterSmart Software to offer our utility customers with a modern digital portal where you may access detailed information about your water account, including time of day usage. You may reach the portal on a mobile device or web browser at rivierabeachfl.watersmart.com. To register for this free service, just enter your billing account number and email address. You may then access all of your utility data as soon as it becomes available each billing period, see how your water use compares to similar sized homes in your neighborhood, and get access to customized recommendations on how you can save water and money.

  • View your hourly, daily, and historical water use.
  • Check for unusual or excessive water use, during the day or night, which could indicate a water leak.


We hope you take advantage of this exciting new service, and look forward to working closely with our residents and businesses to make our city more resilient, healthy, and happy!

 


CONTACT US

 

 

 

Randy M. Sherman

Director of Finance & Administrative Services
Phone: (561) 845-4040
Email: rsherman@rivierabeach.org

 

Nydia Reynolds

Assistant Director of Finance & Administrative Services
Phone: (561) 845-4040
Email: nreynolds@rivierabeach.org

 

Kim Lawson

Customer Service Administrator
Phone: (561) 845-3416
Email: klawson@rivierabeach.org

 

Tessfa Bell

Treasury Administrator

Phone: (561) 841-0208
Email: tbell@rivierabeach.org

 

Lucia Savvides

Financial Services Manager

Phone: (561) 840-3115
Email: lsavvides@rivierabeach.org