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Policies & Procedures

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Policies and Procedures created by the Information Technology Department are designed to influence and determine all major technological decisions and actions, and all activities that take place within the boundaries set by them.


Procedures are the specific methods employed to express policies in action in day-to-day operations of the City. Below is a list of the current active policies and procedures:

Listing files in 'Policies & Procedures'


Contact Information

600 W Blue Heron Blvd
West Palm Beach, FL 33404

Phone: (561) 845-4028


Department Staff

IT Director:
Chris Persaud 

System Administrator:
Justin Williams


Network Administrator:
Dorian Portobanco

WebMaster IT Specialist:
Wyllem Marcello

Information Services Technician:
Stephen Aitcheson

Information Services Technician:
Donald Edman

Information Services Technician:
Timothy Jackson

Information Services Technician:
Keith Hampshire

Information Services Technician:
Ryan McConnell 

GIS Coordinator: 

James Shaw