Skip to main content

Billings & Collections

Government > Departments & Services > All Listings > Finance > Home > Billings & Collections > Billings & Collections

The Billing & Collections Division of the Finance Department provides services of general city and utility billing revenue collection, utility billing services for water, wastewater, trash removal, storm water, and customer service.

In addition to billing and collection activities, historical records are maintained for each account to assist in account analysis. This Division is also responsible for receiving applications for new water and sewer service as well as service disconnection's for delinquent accounts.

Additional Signers


Additional Signers provide Third-Party Account Access to account and billing information. In the event the account owner/renter is unable to obtain billing information, this form allows the account owner/renter to designate a third-party individual(s) to obtain account information only. This form must be printed out, signed, and brought to the Utility Billing Division by the owner/renter with their driver license. If someone other than the account owner/renter brings in the this form, it must be signed by the account owner/renter and notarized.


Broker Direct Billing AgreementCustomer Service Survey Water and WastewaterEFT-Authorization Agreement Frequently Asked Questions New Business Account ChecklistResidential Application For Utility ServiceNon-Residential Application for Utility ServicePay Utility Bill Property Owner Consent of Lease AgreementRate ScheduleRelease UtilityUtility Assistance ProgramUtility Special District Policy Watersmart Portal Solid Waste Charges






Randy M. Sherman

Director of Finance & Administrative Services
Phone: (561) 845-4040


Nydia Reynolds

Assistant Director of Finance & Administrative Services
Phone: (561) 845-4040


Tessfa Bell

Treasury Administrator

Phone: (561) 841-0208